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ECHO’s Disability Employment Service Top

At ECHO, we help job seekers with disabilities and disadvantage find, obtain and maintain employment. With our specialised knowledge and expertise, we can help you choose and achieve employment in a number of industries and professions you may not have thought possible.

Types of Disabilities (examples only):


  • Back injuries
  • Heart problems
  • Arthritis
  • Amputees
  • Paraplegics


  • Schizophrenia
  • Anxiety
  • Depression
  • Bi Polar/Manic Depression


  • Learning difficulties


  • Epilepsy
  • Acquired Brain Injury(ABI)

Ongoing Illnesses

  • Chronic Fatigue
  • Irritable Bowel Syndrome
  • HIV/Hepatitis C
  • Haemophilia/Von Willebrands disease


  • Hearing
  • Sight


Alcoholism/Drug Addiction


What we can do for you Top

If you decide you want to apply to join ECHO’s Disability Employment Service, you will be required to fill out an application form (assistance is available if needed) and then attend an initial interview.

Your Employment Consultant will:

  • Put together a resumé for you or update the one you have
  • Help you write application letters for any jobs you want to apply for
  • Make regular times to meet with you to discuss your progress, any problems you might be having, and how your job search efforts are going
  • Help you with your job searching via Job Club sessions or on an individual basis
  • Provide transport to interviews and support in the interview if required
  • Monitor your performance once you start a new job and provide on-going support, training and re-training if needed.

Your Employment Consultant will also carry out ‘marketing’ for suitable jobs on your behalf. This may involve your consultant calling an employer you are interested in working for, talking to an employer on your behalf, or following up any leads you may have sourced yourself.

ECHO will make sure that you will work under the correct terms and conditions of an Award, and that your work site is free from risk of personal injury. We work with your employer, as do you, to make sure you are happy with your conditions, such as your pay, your holiday and the hours you work each week. When ECHO places you in a job we will continue to support you so that you keep the job. Together we agree how much help you need and get.

Please read the criteria for Joining ECHO, and if you feel that we are the sort of service you are looking for, simply fill out the 'Registration of Interest' form or contact us through the contact details listed. One of our consultants will be in touch with you within a couple of days.

Why join ECHO Top

  • Everyone has the right to work
  • ECHO will help you get a job, train you and continue to support you so that you can get the skills required for the job
  • We will make sure that you get paid the right money for your job
  • If you need to gain skills to get a job, ECHO will help you apply for a suitable course

Criteria for joining ECHO Top

Centrelink states that you must meet the following criteria to be eligible to join ECHO Australia’s Disability Employment Service. (Please note that meeting these criteria does not guarantee you will be accepted – eg: if there are no current vacancies)

You must:

  • Be aged between 15 – 65
  • Have access to transport and with minimal help be able to travel to and from workplaces
  • Be prepared to work more than eight hours per week
  • Need support to obtain and maintain employment
  • Be willing to work and accept suitable job opportunities if they are offered to you
  • Be receiving appropriate support for any condition you may have (eg: doctor, psychiatrist, mental health case manager)
  • Be living in stable accommodation

We also ask that our participants:

  • Be willing to keep in contact on a regular basis with their Employment Consultant (whether by phone, or by attending regular sessions)
  • Be contactable on short notice (for interview and employment vacancy purposes)
  • Be willing to travel a reasonable distance from where they live to find work
  • Be realistic and flexible in the types of work they are willing to consider
  • Be willing to accept guidance and professional advice from their Employment Consultant

Career Development Top

At ECHO, we run a Career Development Course that is available to all job seekers. The course covers four main areas:

  • Where to look for work
  • How to research the qualifications and training needed for particular jobs
  • The importance of Resumé and Application Letters
  • How to prepare for interviews

The course is designed to build your confidence as a job seeker and to identify the skills and experience you have to offer employers. Its aim is to help you realise the opportunities that are available and to discover different ways of finding employment.

After completing the course, you will receive a Certificate of Achievement which is great to include in your resumé.

ECHO's Job Kiosk Top

ECHO’s Job Kiosk is a place where you may visit during business hours, without having to make an appointment. The idea behind our Job Kiosk is that you can come in and use our facilities to look for work and everything you need will be right there. Our Job Kiosk includes:

  • Computers for you to type resumé and application letters.
  • Internet access to job search websites so you can use the Internet to look for work. (Internet access must be booked at reception).
  • A fax machine so that you can fax your resumé to employers. You can also use the machine to have faxes sent to you (please let your employment consultant know so they can put it aside until you can collect it).
  • A phone for you to use to call employers about jobs.
  • Photocopier facilities for you to copy your resumé or job descriptions (just ask at reception and they will copy anything you need).
  • All the current local newspapers, as well as relevant copies of The Age and The Herald Sun, so you can look through the employment sections for work.
  • A jobs board that will have a list of all the current vacancies ECHO Australia has (this board will be continually updated as new jobs come in).
  • Coffee, tea and cool water are available to you.


Links to disability-related websites Top

Links to employment-related websites Top

Register of Interest Form Top

Please complete the form below to register your interest in joining ECHO's Disability Employment Service and one of our consultants will be in contact with you within the next few days.

Registration of Interest Form

National Standards for Disability Services Top

There are six National Standards that apply to disability service providers.

Standard 1:


The service promotes individual rights to freedom of expression, self-determination and decision-making and actively prevents abuse, harm, neglect and violence.

Standard 2:

Participation and Inclusion:

The service works with individuals and families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.

Standard 3:

Individual Outcomes

Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.

Standard 4:

Feedback and Complaints

Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.

Standard 5:

Service Access

The service manages access, commencement and leaving a service in a transparent, fair, equal and responsive way.

Standard 6:

Service Management

The service has effective and accountable service management and leadership to maximise outcomes for individuals.



DES Disability Standards, Complaints & Service Standards 2017 Handbook

Click here to obtain a copy of the Handbook


Disability Support CertificateDisability Employment Network